Monday, March 30, 2009

The 3 email rule for effective communication.

Ever get dragged into a seemingly endless trail of emails in which questions or statements are misunderstood or deflected? Check out Cathy McCullough's "3 email rule."
1. You send me an email asking for help or clarification or advice
2. I respond via email with my thoughts, comments, questions, etc.
3. You send another email back with additional questions, or the need for clarification. (3 emails have been sent - hence the name of the rule.)
4. I pick up the phone and CALL YOU to discuss the matter.

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